Shipping and returns

The timings

Your orders are generally processed within 2 days of receipt of payment.

The shipment of your order

Depending on the product, we ship by express or courier for bulky items (DHL, SDA, UPS), throughout Europe. We generally ship via UPS, with tracking and drop-off without signature. If you prefer delivery with UPS Extra with signature request an additional cost will be applied, so please contact us before choosing this method. Whichever type of shipping you choose, we will provide you with a link to track your package online.

Shipping costs

Shipping costs include handling and packaging charges and postage. The management costs are fixed, while the transport costs vary according to the total weight of the shipment. We recommend that you group your items in one order. It is not possible for us to group two distinct orders placed separately, therefore in that case the shipping costs will be charged for each of them. Your package will be sent at your own risk, but special attention is paid to fragile items. The boxes in fact have adequately large dimensions and your items are well protected by packaging material suitable to preserve the integrity of the item.